PRIVACY POLICY

Effective: March 30, 2026

This Privacy Policy describes how FutureWorks Inc. dba MassHire Springfield Career Center  (“we,” “us,” or “our”), a nonprofit organization located in Massachusetts, collects, uses, discloses, and safeguards your personal information when you visit our websites, MassHireSpringfield.org  & MassHireBusinessSolutions.org, (the “Site”). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.

1. Information We Collect

A. Information You Provide Directly

We collect personal information that you voluntarily provide to us, including when you:

    • Sign up for our newsletter or mailing list (name, email address)
    • Submit a contact or inquiry form (name, email address, message content)
    • Make a donation, payment or register for an event (name, email address, billing address, and payment information)

B. Payment Information

When you make a donation or purchase, payment information (such as credit or debit card numbers) is collected and processed by our third-party payment processor. We do not store full payment card details on our servers. All payment transactions are encrypted and processed in accordance with applicable security standards (PCI-DSS).

C. Information Collected Automatically

When you visit our Site, we and our third-party service providers may automatically collect certain technical information, including:

    • IP address and browser type
    • Pages visited and time spent on each page
    • Referring URLs and device identifiers
    • Cookie identifiers and usage data

D. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and understand how visitors interact with our content. You may adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result.

2. How We Use Your Information

We use the information we collect for the following purposes:

    • To respond to your inquiries and communicate with you
    • To send newsletters, updates, and fundraising communications (with your consent)
    • To process donations/payments and provide receipts
    • To analyze Site usage and improve our online presence
    • To comply with legal obligations
    • To detect and prevent fraud or unauthorized activity

3. Disclosure of Your Information

We may share your personal information with the following categories of third parties:

A. Service Providers

We engage third-party vendors who assist us in operating the Site and delivering services, including:

    • Email marketing platforms (e.g., Mailchimp, Constant Contact)
    • Payment processors (e.g., Stripe, PayPal)
    • Website analytics providers (e.g., Google Analytics)

These providers are contractually required to use your information only as directed by us and in accordance with this Privacy Policy.

B. Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe such disclosure is necessary to protect the rights, property, or safety of our organization, our users, or the public.

C. Organizational Transfers

In the event of a merger, reorganization, or transfer of substantially all of our assets, your information may be transferred to a successor organization, subject to the same privacy protections described here.

4. Massachusetts Privacy Rights

As a Massachusetts-based organization, we comply with the Massachusetts Data Privacy Law (M.G.L. c. 93H) and the Massachusetts Standards for the Protection of Personal Information (201 CMR 17.00). If your personal information is compromised in a security breach, we will notify you in accordance with Massachusetts law.

Massachusetts residents have the right to request access to, correction of, or deletion of personal information we hold about them, subject to applicable legal exceptions. To exercise these rights, please contact us using the information in Section 8 below.

5. Children’s Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

MassHire Springfield Career Center
95 Liberty Street
Springfield, MA 01103

Email: admin@masshirespringfield.org
Phone: 413-858-2800