Have you ever wondered why you just can’t get certain people to understand what you are telling them? This issue can kill a career so you will want to be sure to tune in. Join us to identify your personal communication style and how to use it to communicate effectively with those whose style differs from yours. We will explore verbal and non-verbal communications and learn the art of active listening.
Please visit https://masshirespringfield.org/communication before the webinar to complete the pre-webinar assessment.

INSTRUCTIONS
• Sign up for this webinar using your Job Seeker ID # at: https://attendee.gotowebinar.com/rt/8202821189228763992
• If you do not know or have a Job Seeker ID#:
1. Please go to JobQuest at: http://www.mass.gov/jobquest to obtain an ID#. (CTRL+Click on the http://www.mass.gov/jobquest link to open in a new tab).
2. Return here to complete the registration using the link in the first bullet to receive credit for attending the webinar.
• Watch for your registration confirmation email and follow the instructions provided.