Our goal is to meet the evolving needs of our job seeker and business customers. We have created a Strategic Plan to achieve the following:
- Align our performance to a demand driven business model.
- Increase our visibility with and usage by the business community and job seekers.
- Empower staff to deliver innovative state of the art services that ensure we meet our goals.
- Create a culture of communication and collaboration.
- Move our business forward to ensure high levels of continued quality customer service resulting in increased quality placements.
President, Gary MacDonald
Executive Vice President, Associated Industries of Massachusetts
Vice President, Michael Grandfield
Vice President Commercial Lending, Windsor Federal Savings
Treasurer, Josephine Sarnelli
Principal, Certified Public Accountant & Consultant
Secretary, Kermit Dunkelberg
Assistant Vice President ABE & Workforce Development, Holyoke Community College
Partner, Skoler, Abbott & Presser P.C.
Franchise Licensee, Spherion
Senior Project Manager, Springfield Office of Planning & Economic Development
CEO, Snap Chef